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Warranty & replacement

IQOS 3 DUO broken? We will replace it for free.

My First steps with IQOS 3 DUO

Find out how to best use your IQOS 3 DUO device.

Online-diagnostics

Something wrong with IQOS 3 DUO? Let's try to fix it online.

Payment & Shipping

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Frequently asked questions

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We care. This website has information about smoke-free products, which are for adults who would otherwise continue to smoke or use other nicotine products in Ukraine. PMI’s smoke-free products are not an alternative to quitting and are not designed as cessation aids.
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