Care you can count on. Privileges to inspire you.

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We’re by your side as you take the next step on your journey with IQOS.

  • Try

    Try IQOS your way

  • Pay in installments

    IQOS 3 DUO from 133 UAH/month

  • Get support

    Care you can count on

myIQOS myIQOS

Create an IQOS account, register your device, unlock your extended care and support

Discover more

Take the first step
Man unboxing a new IQOS 3 DUO

Try

In-store guided trials, device lending, introduction to HEETS variants, guidance and support.

  • Try IQOS at home

    Try an IQOS device at home for 7 days and discover the taste of real tobacco heated, not burned.
  • Discover IQOS in-store

    Our experts are on hand to walk you through the basics and get you started on your IQOS journey.
  • Flavour range

    Explore our curated selection of HEETS variants.
Two women looking at a light blue IQOS device

Pay monthly

Enjoy convenience and flexibility to own your IQOS and never run out of your favourite HEETS flavours.

  • Spread the cost

    You can buy IQOS without paying the full amount at once, and divide the cost into payments from 3 to 12 months. For example, IQOS 3 DUO from 133 UAH / month.
Help when you need it
Man working at laptop, one hand on IQOS device on table

Get support

Get all-round support from the moment you choose IQOS.

  • Online guidance

    How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.
  • Support

    Ready to answer any questions where it is convenient for you. Phone, chat or in IQOS Space.
  • Troubleshooting

    Online troubleshooting tools for you to fast-track fixing your device.

See support services

Got a question?
Find the answer in our FAQs.

FAQs

Still have questions about IQOS?

We are here to help you across multiple channels

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We Care

This website has information about smoke-free products, which are for adults who would otherwise continue to smoke or use other nicotine products in Ukraine. PMI’s smoke-free products are not an alternative to quitting and are not designed as cessation aids.