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myIQOS services, or top reasons why it is convenient and cool to be with IQOS

We brought together useful services and benefits we created for IQOS users. From express replacement of a faulty device to the opportunity to publish your photos with IQOS on our website.

It's OK to have your delivery in 3 hours

Free delivery for orders over 248 UAH.

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IQOS isn't working properly?
It's OK to use warranty

International Warranty + Bonus Non-Warranty Replacement

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There are 1 000 000 of us with IQOS in Ukraine!

We are collecting your reviews, photos and impressions about IQOS on People with IQOS page and @iqos_ua.

Not a single IQOS story passes us by!

Wow! Interesting!

New bonuses for friends!

Part 2. Even more interesting! Leave your number and become one of the first participants in the updated program


It's OK to pay in installments

For example, IQOS DUO
from 133 UAH/month

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Smart Viber-bot that solve problems

Something's wrong with your IQOS? Try online diagnostics
in the chatbot .


It's OK to take IQOS for a test drive

It's OK to take IQOS for
a test drive

You can try IQOS
for 1 UAH for 7 days


Where to buy and how to find?

Where to buy and how to find?

An interactive map with all the points of sale for IQOS, lil SOLID, sticks and IQOS Friendly.

Find a store

It's OK to be
IQOS Friendly

Do you think that your bar, hotel or company should be IQOS Friendly? We have a guide for you!

Learn more

Are you over 18 years of age and are you a smoker or user of other nicotine products?
We care. This website has information about smoke-free products, which are for adults who would otherwise continue to smoke or use other nicotine products in Ukraine. PMI’s smoke-free products are not an alternative to quitting and are not designed as cessation aids.
You must be 18 or over to access materials on this site