IQOS App for
Mac

IQOS App
web-version for iOS

IQOS App is an application for IQOS users. Just pair your IQOS or IQOS VEEV using a cable to update the firmware, run diagnostics or view usage statistics.

Web app is not compatible with your browser. Please install Bluefy. It's a free browser that supports Bluetooth.

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IQOS App
for Windows

IQOS App is an application for IQOS users. Just pair your IQOS or IQOS VEEV using a cable to update the firmware, run diagnostics or view usage statistics.

IQOS App
for Android

IQOS App is an application for IQOS users. Just pair your IQOS or IQOS VEEV using a cable or Bluetooth to update firmware, run diagnostics or view usage statistics.

IQOS App

IQOS App is an application for IQOS users. Just pair your IQOS or IQOS VEEV via Bluetooth to update the firmware or run diagnostics.

Have a laptop?

If you have a laptop or a PC we advise you to download the desktop version. It's the most convenient way to update IQOS firmware to the latest version.

What devices are supported
by the app?

IQOS App works with all IQOS devices, even those that are already out of production: DUO, VEEV, 2.4 Plus, 3, Multi. But it doesn't support lil SOLID and lil HYBRID.

IQOS DUO/3

IQOS VEEV

IQOS 2.4+

IQOS Multi

Why updating
the IQOS firmware?

Why updating the IQOS firmware?

Be sure to update the IQOS firmware to the latest version. It's free and takes 3 minutes max. It helps to eliminate minor software “bugs” and prevents the device from malfunctioning.

New features
of IQOS App

Update IQOS firmware to the latest version.
Change vibration mode for puffs and amount of aerosol while using IQOS VEEV.
IQOS usage statistics in diagrams.
Online diagnostics and automatic IQOS troubleshooting.
Find the missing device.
All IQOS App features

How to update IQOS firmware using an app?

1

Login with the phone and a password from the website

2

Connect IQOS through the cable

3

Go to "Devices

4

Is the firmware update available?

5

Press "Firmware update" and wait a couple of minutes

1

Login with the phone and a password from the website

2

Pair IQOS via Bluetooth

3

Go to "About my device" menu

4

Is the firmware update available?

5

Press "Firmware update" and wait a couple of minutes

1

Login with the phone and a password from the website

2

Pair IQOS via Bluetooth

3

Go to "About my device" menu

4

Is the firmware update available?

5

Press "Firmware update" and wait a couple of minutes

1

Download IQOS App from Google Play

2

Pair IQOS via Bluetooth

3

Go to the "Devices" menu

4

Is the firmware update available?

5

Press "Firmware update" and wait a couple of minutes

Choose your IQOS App:
laptop, mobile or web version

Choose your IQOS App: laptop, mobile or web version

We recommend using a laptop application to update the firmware (Windows or Mac iOS). You can also install the IQOS mobile application for Android (unfortunately, Apple does not support this application) or use its web version for iOS devices.

How to download IQOS App?

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How to update IQOS firmware in IQOS App by yourself?

You can update IQOS firmware yourself using IQOS App for smartphone or computer.

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How IQOS App can help find your lost IQOS?

How to quickly find a lost device using IQOS App.

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New IQOS App with Bluetooth connection to IQOS

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