IQOS App for
Mac
IQOS App
web-version for iOS
IQOS App is an application for IQOS users. Just pair your IQOS or IQOS VEEV using a cable to update the firmware, run diagnostics or view usage statistics.
Web app is not compatible with your browser. Please install Bluefy. It's a free browser that supports Bluetooth.
IQOS App
for Windows
IQOS App is an application for IQOS users. Just pair your IQOS or IQOS VEEV using a cable to update the firmware, run diagnostics or view usage statistics.
IQOS App
for Android
IQOS App is an application for IQOS users. Just pair your IQOS or IQOS VEEV using a cable or Bluetooth to update firmware, run diagnostics or view usage statistics.
IQOS App
IQOS App is an application for IQOS users. Just pair your IQOS or IQOS VEEV via Bluetooth to update the firmware or run diagnostics.
Have a laptop?
If you have a laptop or a PC we advise you to download the desktop version. It's the most convenient way to update IQOS firmware to the latest version.
What devices are supported
by the app?
IQOS App works with all IQOS devices, even those that are already out of production: DUO, VEEV, 2.4 Plus, 3, Multi. But it doesn't support lil SOLID and lil HYBRID.
IQOS DUO/3
IQOS VEEV
IQOS 2.4+
IQOS Multi


Why updating
the IQOS firmware?
Why updating the IQOS firmware?
Be sure to update the IQOS firmware to the latest version. It's free and takes 3 minutes max. It helps to eliminate minor software “bugs” and prevents the device from malfunctioning.
New features
of IQOS App

How to update IQOS firmware using an app?
Login with the phone and a password from the website

Connect IQOS through the cable

Go to "Devices

Is the firmware update available?

Press "Firmware update" and wait a couple of minutes

Login with the phone and a password from the website

Pair IQOS via Bluetooth

Go to "About my device" menu

Is the firmware update available?

Press "Firmware update" and wait a couple of minutes

Login with the phone and a password from the website

Pair IQOS via Bluetooth

Go to "About my device" menu

Is the firmware update available?

Press "Firmware update" and wait a couple of minutes

Download IQOS App from Google Play

Pair IQOS via Bluetooth

Go to the "Devices" menu

Is the firmware update available?

Press "Firmware update" and wait a couple of minutes

Choose your IQOS App:
laptop, mobile or web version
Choose your IQOS App: laptop, mobile or web version
We recommend using a laptop application to update the firmware (Windows or Mac iOS). You can also install the IQOS mobile application for Android (unfortunately, Apple does not support this application) or use its web version for iOS devices.
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