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FAQ

Upgrade your IQOS

  1. You purchased IQOS at least 15 days ago
  2. IQOS / lil SOLID is registered in your profile on iqos.ua
  3. You purchased IQOS in Ukraine
  1. Log in to iqos.ua
  2. Add special product from catalogue to cart (if it is available to you)
  3. Done! Price in cart – 1599 uah.
Yes, you are a member of the program, regardless of the place of purchase. Call us by 4767 number or text us in Viber to send a check – and we will help to make a request. Original check is required.
If you have IQOS, enter your codentify and phone number on the page - we will call you back and doublecheck everything.
Yes, each IQOS device can participate in the program, but only once.
Yes, if other conditions for participation in the program “Upgrade your IQOS” are matched. 15 days are counted from the date of purchase, not the date of replacement.
Discounts for various special/promotional offers for other programs shall not be cumulative.
Are you over 18 years of age and are you a smoker or user of other nicotine products?
Confirm
We care. This website has information about smoke-free products, which are for adults who would otherwise continue to smoke or use other nicotine products in Ukraine. PMI’s smoke-free products are not an alternative to quitting and are not designed as cessation aids.
You must be 18 or over to access materials on this site