FORGOT PASSWORD?


Continue with login
FORGOT PASSWORD?

We sent an sms-code to phone [phone]


Continue with login
OR

FAQ

Payment in parts

What products are covered by payment in parts?
Payment in parts applies to all products on the site (devices and accessories), except Heets
Is there a minimum order amount when paying in parts?
The order amount must be at least 799 UAH.
Can I pay in parts in IQOS branded stores?
No, at the moment you can use the "Payment in parts" service only on iqos.ua website.
What do I need to use the service "Payment in parts"?
Be a PrivatBank client with positive credit limit and activated “Payment in parts” service (you can check this in your personal account in the “Credit limit” and “Payment in parts” sections).
What cards can pay in parts?
Service is available for holders of Universal, Universal Gold, elite cards for VIP clients (Platinum, Infinite, World Signia/Elite).
How to pay for the order in parts on the site?
  1. Add product to cart
  2. Choose payment method – “Pay in parts”
  3. Indicate the number of payments
  4. Pay the first payment (it is without commission)
  5. Enter your email in the specified field. Privatbank will send you an automatically created agreement.
How many parts can a payment be broken down into?
The payment can be divided into 3, 6, 9, 12 parts (1 payment = 1 month).
How will I pay the monthly payment?
When concluding contract, the amount of the first payment will be debited from the card immediately, the rest of the payments – monthly on the same date.
Will I pay loan interests?
PrivatBank charges the client a commission of 0.01% if the regular payment is written off from its own funds and 4% if it is written off from credit funds. The first payment is debited without commission.
What should I do if I want to return IQOS that I bought with the «Payment parts» service?
To make a return you need to write an application in any of IQOS stores. The review period is up to 30 business days. After that the refund will be issued in accordance with the current procedure described on the PrivatBank website.
Can I purchase IQOS and sticks in one order, but pay only the device in parts?
Sticks cannot be purchased with payment parts. You will need to make 2 orders: separately for sticks and separately for everything else.
How many times can I use the «Payment parts» service?
There are no restrictions, it depends only on your credit limit (you can find out your credit limit in your Privat24 account in the «Credit limit» section).
How can I raise the limit for the service «Payment parts»?
The limit on «Payment parts» is set by PrivatBank and depends on the limit on a credit card. To increase the limit on Payments parts, we recommend to increase the limit on a credit card.
Where can I find out the details of my «Payment parts» agreement?
You can see the payment schedule for the service and the remaining amount to be repaid, as well as early repayment of the loan in Privat24, menu «My accounts» – «Payment parts».
Are you over 18 years of age and are you a smoker or user of other nicotine products?
Confirm
We care. This website has information about smoke-free products, which are for adults who would otherwise continue to smoke or use other nicotine products in Ukraine. PMI’s smoke-free products are not an alternative to quitting and are not designed as cessation aids.
You must be 18 or over to access materials on this site