lil SOLID 2.0 device - FAQs

lil™ SOLID 2.0 is the next generation lil™ SOLID all-in-one tobacco heating device introduced by IQOS™, to enjoy a real tobacco taste without smoke and ash.

lil™ SOLID 2.0 is designed to be used only with Fiit tobacco sticks.

lil™ SOLID 2.0 is a smoke-free alternative to cigarettes for those adults who would otherwise continue to smoke or use other nicotine products.
lil™ SOLID 2.0 is the next generation lil™ SOLID all-in-one tobacco heating device introduced by IQOS™

lil™ SOLID 2.0 now heats through induction. The tobacco stick is heated from the inside by a stainless steal pin generating heat through an induced electromagnetic field. This induction method ensures an even heating across the pin.

With lil™ SOLID 2.0 Duration of use of each Fiit tobacco stick has increased from up to 4 mins to up to 5mins or 14 puffs whichever comes first. You can enjoy 3 consecutive experiences and approximately 25 experiences instead of 20 with one full charge, depending on the battery performance degradation and conditions of use.
If you have a new lil SOLID 2.0 device and will be using it for the first time, first wake it up from sleep mode by pressing the button for 2 seconds or connecting the charger to the charging port. A full charge will take approximately 2 hours.
  1. Slide open the Cover of the stick insertion part at the top of the device
  2. Insert a Fiit tobacco stick with the tobacco part facing down.
  3. Press the button for 2 seconds until vibration occurs. State LED blinks in ice blue and the device vibrates simultaniuosly. Pre heating takes about 25 seconds depending on the use environment. When the preheating process ends, the State LED lights come on and vibrations occur simultaniously to indicate that the tobacco stick is ready for use.
Your device is ready to use!

The experience lasts for 14 puffs or up to 5 mins, whichever comes first. 30 seconds prior to the end of the session or when the last 3 puffs are left the device will vibrate once and the State LED will blink in ice blue until the end of the session. When the session comes to an end, the State LED and the device turn off automatically. You do not need to press the button.

To extract the tobacco stick, twist the tobacco stick more than 3 times in one direction.

You may use the device up to 3 consecutive times without waiting time between 3 sticks.
To check the charge level of the lil™ SOLID 2.0 device press the Button or plug the device in a power outlet using the supplied USB Cable and AC Power Adaptor

The charging status of the device is displayed as follows: Blue (100 ~ 60% charged), Ice blue (60 ~ 30% charged), Orange (30 ~ 1% charged), Red – (needs to be charged)
To reset your lil SOLID 2.0 device, you need to do a few simple steps:
  1. Press the Button for 8 seconds (even if vibration occurs within 2 seconds)
  2. The State LED will blink twice in red, orange, ice blue and blue, sequentially.
  3. When the device is reset, the State LED lights in ice blue for 1 second, and vibration occurs twice, simultaneously.
Always turn OFF the device before cleaning. Let it cool down after the last use.
  1. To use the Cleaning Wiper, gently snap open the side with the ⊙ mark.
  2. To use the Cleaning Brush, gently snap open the side with the mark.
  3. Remove the cap from the device
  4. Insert the Cleaning Wiper into the device and clean the device by spinning the cleaning wiper.
Repeat this steo with the cleaning brush.
You can do a self-diagnostics online. More details on the link.

Did not help? Contact Support for help: 4767 or 0 800 507 807
Opening hours: daily from 09:30 to 21:30
or at the nearest IQOS Space
The lingering smell most probably comes from the non-regular or non-thorough cleaning. We recommend cleaning the device on a regular basis after using 1 pack of sticks

If you continue to use the device without removing the debris or remnants, the device can heat up the remnants, which can produce the lingering smell
Both, cigarettes and Fiit™ tobacco sticks contain nicotine, which is addictive. However, this is the only common point.

In cigarettes, the tobacco is burnt, whereas with Fiits its heated when used with the lil™ SOLID 2.0.

Because lil™ SOLID heats the tobacco rather than burning it, using Fiit™ you will enjoy: less smell than cigarettes* and a tobacco experience without ash or smoke .
*Source: Study conducted in Russia with 326 legal age smokers and heated tobacco users, September 2020.
No. Cigarettes cannot be used with lil™ SOLID device because of different manufacturing design. Fiit™ tobacco sticks have been specifically designed for use with lil™ SOLID device
If you experience that you only get a little bit of aerosol compared to your previous experiences, please ensure you check the following:
  • You are using the Fiit™ tobacco stick and not any other brands or products
  • You have correctly inserted the Fiit™ tobacco stick in the lil™ SOLID device without breaking or turning the tobacco stick
  • You allow the device to pre-heat for about 25 seconds prior to puffing
  • You clean your lil™ SOLID regularly (every 20 sticks)
  • You pause between puffs to allow the pin to properly heat the tobacco and generate aerosol
lil™ SOLID and IQOS™ are both smoke-free products, however, these devices have different offerings. It is only your own preferences, goals and budget that define your choice.
  • lil™ SOLID device is a smoke-free product that:
    • has limited selection of device colors and tobacco flavors
    • no customization options or accessories
    • However, all in one simple and practical device that offers real tobacco taste with no fire, smoke or ash.
    • It suits best customers who value simplicity and practicality
  • IQOS™ device is a smoke-free product that has different offerings:
    • wider range of flavors – expertly crafted by our flavor masters to provide real tobacco taste and satisfaction
    • Portfolio of devices, colors & stylish accessories
    • more than 500 customization options for your device
    • loyalty program, support programs
PMI’s objective is that all adults who would otherwise continue to smoke or use other nicotine products switch as soon as possible to better alternatives to cigarettes.

In addition to our ongoing efforts to develop and commercialize our line of smoke free alternatives to cigarettes, commercializing lil outside of South Korea complements our strong portfolio of smoke free alternatives, while giving adult smokers more options in terms of range in taste, price and technology to choose from.

Important information: IQOS and lil SOLID are not risk free. Please see the Important Information for more details
Fiit tobacco stick contains real tobacco that undergoes a specific manufacturing process.

Tobacco part. The tobacco mix is made of various tobacco types that are grinded to a powder and mixed with water, glycerin, guar gum, and cellulose fibers. This mix is dried out to form a tobacco sheet, which is folded in a special way to be used with lil SOLID heating technology.

Non-tobacco part. Air flow chamber (hollow acetate tube), cooling plug, filter, outer paper.
Fiit sticks are designed for heating exclusively, never for burning (like cigarettes).

When lil SOLID heats sticks, it releases aerosol, not smoke. There is no fire, cigarette smoke or ash in the process.

Important: Fiit sticks contain tobacco and therefore nicotine.
What you experience with Fiit is the taste of a real tobacco, which is heated, but not burned.

The taste is different, and you shouldn’t compare it with the taste of cigarettes.
No. Cigarettes cannot be used with Iil SOLID device because of different manufacturing design. Fiit tobacco sticks have been specifically designed for use with Iil SOLID device.
This product is not risk free and provides nicotine, which is addictive. Only for use by adults.

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This website has information about smoke-free products, which are for adults who would otherwise continue to smoke or use other nicotine products in Ukraine. PMI’s smoke-free products are not an alternative to quitting and are not designed as cessation aids.