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FAQ

Give your friends discounts

How can I become a member of the program “Give your friends discounts”?
If you bought IQOS or lil SOLID introduced by IQOS and are registered on the iqos.ua website, you automatically become a member of the program.
How can I get a code for friends?
You will receive your code immediately after purchasing IQOS or lil SOLID via Viber or SMS. Also, you have the opportunity to generate your code again using the IQOS bot in Viber or on the iqos.ua website, in the “Give Discounts” section. To do this, enter your number in the field for entering the phone number, after that you will receive an SMS with promotional code for a discount - 400 UAH for purchasing IQOS 3 DUO or 200 UAH for purchasing IQOS 2.4 Plus or lil SOLID.
How can my friend use the promo code?
Code gives a 400 UAH discount for purchasing IQOS 3 DUO or 200 UAH for purchasing IQOS 2.4 Plus or lil SOLID. Only new IQOS user can use this code. Code can be used:
  • when placing an order on the website – specify your promo code in the line «Gift certificate or promo code»;
  • when placing an order in branded stores – present your promo code to the employee of the shop;
  • when placing an order using the IQOS bot in Viber (in the basket when placing an order);
  • when placing an order by calling the customer service 0 800 507 807 or 4767 – announce his promo code to the employee of the customer service.
Which IQOS products covered by the promo code?
The discount applies to any IQOS or lil SOLID device, provided that your friend has not previously purchased the device: a 400 UAH discount for purchasing IQOS 3 DUO or 200 UAH for purchasing IQOS 2.4 Plus or lil SOLID.
What should I do if I don’t receive a code for friends?
It is necessary to make sure that all the conditions of the program are met, namely:

  • registration on iqos.ua website;
  • purchase of IQOS or lil SOLID.
The fastest way is to request a code using the IQOS bot in Viber. Also, the code can be requested on the iqos.ua website, in the “Give Discounts” section.
How many promo-codes for friends can I get?
You can only get 1 friend discount promo-code, however this promo-code is reusable. This means that you can share it with your friends without restrictions, guided by the rules of the program.
Why is my code inactive? I was blocked?

Probably yes. Maybe you violated one of the program’s rules: placing the code in the public domain or poor user switching. If you have any questions, call 4767 or write us on Facebook.

Detailed program conditions are here.

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