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FAQ

Give your friends discounts

How can I become a member of the program “Give your friends discounts”?
If you bought IQOS and are registered on the iqos.ua website, you automatically become a member of the program.
How can I get codes for friends?
The first 5 codes you will receive immediately after purchasing IQOS via Viber or SMS. Also, you have the opportunity to generate codes using the IQOS bot in Viber or on the iqos.ua website, in the “Give Discounts” section. To do this, enter your number in the field for entering the phone number, after that you will receive an SMS with promotional codes for a discount - 400 UAH for purchasing IQOS 3 DUO or 200 UAH for purchasing IQOS 2.4 Plus.
How can my friend use the promo code?
Code gives a 400 UAH discount for purchasing IQOS 3 DUO or 200 UAH for purchasing IQOS 2.4 Plus. Only new IQOS user can use this code and only once – each code is unique. Code can be used:
  • when placing an order on the website – specify your promo code in the line «Gift certificate or promo code»;
  • when placing an order in branded stores – present your promo code to the employee of the shop;
  • when placing an order using the IQOS bot in Viber (in the basket when placing an order);
  • when placing an order by calling the customer service 0 800 507 807 or 4767 – announce his promo code to the employee of the customer service.
Which IQOS products covered by the promo code?
The discount applies to any IQOS device, provided that your friend has not previously purchased the device: a 400 UAH discount for purchasing IQOS 3 DUO or 200 UAH for purchasing IQOS 2.4 Plus.
What should I do if I don’t receive codes for friends?
It is necessary to make sure that all the conditions of the program are met, namely:

  • registration on iqos.ua website;
  • purchase of IQOS.
The fastest way is to request codes using the IQOS bot in Viber. Also, codes can be requested on the iqos.ua website, in the “Give Discounts” section.
How many promo-codes for friends can I get?
The maximum number of promo codes is 15. The first 5 codes you receive automatically via Viber or SMS immediately after purchasing IQOS, the next ones come after your friends used the first 5 codes in orders and already received the devices.
Why is my code inactive? I was blocked?

Probably yes. Maybe you violated one of the program’s rules: placing the code in the public domain, poor user switching, or using the code twice. If you have any questions, call 4767 or write us on Facebook.

Detailed program conditions are here.

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